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Posts from the ‘Spotlight’ Category

New Member Spotlight – “We Are EACE” Meet Claire Kilbourne, Armstrong World Industries

EACE has been asking new members to share some fun facts about themselves. Here we get to know Claire Kilbourne from Armstrong World Industries:

What do you do in your current position?
I am the Talent Acquisition Manager. That means that I work with a fantastic group of people to bring outstanding talent into the organization.

Where are you originally from?

Where do you live now?

Outside of work, what are some of your favorite things to do?
I love to read! I work out faithfully, which I really enjoy. I’m a huge Phillies fan so go to games as I can. My favorite thing to do is hang out with family and friends whether it’s here or we’re taking trips together — especially in warm weather!

Why do you do what you do?
Because I think it’s the best job in the company! Being able to find great people for the company and see how those people grow and contribute is so exciting!

What is your educational background?
BS degree in Business Administration and a Master’s degree in Human Resources Management and Industrial Relations.

What was your first job?
Well, when I was 14 I had my first job at a farmer’s market vegetable stand. My first “real” job was an account payable clerk.

What is the best advice you ever received?
Never compromise who you are. If you give that up, you will never be happy or successful. That has been true in my work and life!

For someone starting in your field, what advice would you give?
Be open to anything! If you’re in HR there are so many possibilities. Explore as many as you can. And learn, learn, learn!!!

What is something that might surprise us about you?
I graduated from Barbizon School of Modeling when I was 43. And in 2015, I became a certified bartender.

clk  Claire Kilbourne has worked in human resources for over 25 years. Since December 2015, Claire has worked for Armstrong World Industries as Talent Acquisition Manager. In this role she is responsible for overseeing the team that recruits great people into the company. This also includes building and executing a university relations strategy. Also in her role, Claire facilitates leadership training for teams across the company. Prior to Armstrong, Claire worked at The Hershey Company in a variety of roles, the last one being Manager, University Relations. She has held roles in Employee Relations, Training, and Talent Acquisition as well as HR Business Partner roles supporting HR and North America Manufacturing and Supply Chain. She was also an HR Manager at the Hershey Plant for 5 years. Prior to Hershey, Claire was the Manager of Staffing at Book-of-the-Month Club. She has also held positions in Sales, Accounting and IT.

Claire received a Master’s degree in Human Resources Management and Industrial Relations from St. Francis University and a Bachelor’s degree in Business Administration from Ball State University. She also holds the Senior Professional in Human Resources (SPHR)/ SHRM-SCP certification.

In addition to her work at Armstrong, Claire is involved in her community. She currently serves on the board of the Red Land Community Center, supporting a $3.1 million capital campaign to build a new community center. She is also involved with the Capital Region Partnership for Career Development and is a facilitator for the Lancaster SHRM study group. 


Launching Your Legacy with EACE

Jeffery Alston is the Assistant Director of Employer Relations, The College of Brockport, Office of Career Services. He received the EACE research grant in 2016 for work on “Ethnic Minority Student Usage of Career Services .” We can’t wait to hear more on Jeffery’s research when he completes the project at the end of June 2017. Until then read up on Jeffery’s thoughts and progress.

jeffrey-alston-headshotReceiving the EACE Research Grant is a tremendous accomplishment.  Creating content that contributes to the field of Career Services is exciting.  As I encounter students in various places on campus, I’m amazed at the questions that pop into my head.  One of those questions was how do ethnic minority students use Career Services on their campus.  Since starting my doctorate education at The University of Rochester, this has been a guiding question for me.

Currently, I am still in the early phases of the research study.  There is a group of people called “IRB” and sometimes they can be viewed as the rabbit hole of the academic research world.  I took the initial leap and I’m still tumbling down.  It feels like the rabbit hole because there are revisions or request for additional information.  I say to myself, “didn’t I already send you this” or I say, “I said this already”.  As I make the adjustments and continue on with the study, there is this other factor that creeps in; LIFE and this activity I do 5 days a week called my JOB.  

Although I’m experiencing these things, I understand it’s only making my research study stronger.  This experience is also providing insight into what life will be like as a scholar/practitioner.  The goal from this point is to pull myself up by the bootstraps and get through this IRB process.  Thinking about it, it might be challenging to pull myself up after Thanksgiving, but it will only make my research muscles that much stronger.  

Until next time EACE’ers.  

Submitted by: Jeffrey Alston

launchlegacyHow will you #LaunchYourLegacy? Learn about the Research Grant and Apply by March 1, 2017.   The EACE Research Grant is designed to encourage research and assessment within our field and share models that demonstrate design and outcomes.  The research grant, in the amount of $2,000, will assist EACE members in conducting research and assessment within the field of career services or recruiting. Proposals for the research grant will include an outline for the year-long time frame as well as a plan for execution of the research, and methods for assessment of outcomes.


Membership Spotlight: Dawn Lazar

Excited for one of our 1st new #EACE member spotlights feat. Dawn Lazar of Cenlar FSB. #WeAreEACE

profile-pic_2What was your career path to get your current role? My career path is funny because I looped around a bit, but recruiting has always been the reoccurring theme.  As an undergrad at Florida State University (FSU), I had the unique opportunity to work in the admissions office as a telecounselor.  It was probably the coolest job ever at the time.  I called high school students and I spoke to them about the application process and why they should pick FSU as their school of choice.  From there, I did a stint in the staffing industry doing technical recruiting.  Agency wasn’t really my thing, so I moved back into higher education and spent 10 years of my career there focusing on admissions, academic advising, continuing education, and finally once I completed my master’s degree, I landed in career services.  After 5 years of building the undergraduate wing from the ground up as an assistant director in career services at the College of Business Administration at Florida International University (FIU) I felt it was time for a change.  I spent so much time advising companies on campus recruiting best practices, I wanted to switch to the other side and just do it.  I worked at BlackBerry running their US Internship Program for 18 months, moved on from there to start the university relations program for the Retail Marketing Division of Bluegreen Vacations and personal reasons brought me to the Northeast earlier this year and now I truly get to merge my experience advising, coaching, training, and developing young career seekers with my love for recruitment as the Program Manager – Talent Development for Cenlar FSB.  My primary responsibilities include overseeing all program planning, development, and recruitment for our Summer Internship Program and Leadership Development Program.

What was your first job?  First job out of college – Technical Recruiter for TEKsystems / First job ever – cashier at Publix (grocery store in the South)

Why did you choose this career?  I love working with people, helping them discover their passion and coming up with a plan on how to get there.  I am especially drawn to working with those early in their career, because I feel college students and recently college grads are at such a pivotal point in life where the possibilities are endless if they just take advantage of the resources allotted to them.

What is the skill that is most important in your current role?  Listening intently and then taking action.  It seems simple, but I feel it’s really important in any role, not just mine.

How did you develop this skill and how do you fine-tune it regularly?  In every role, not just in our field, it’s important to listen in order to truly help someone get to where they want to be and truthfully in order for everyone to win.  I learned early in my career that in order to successfully recruit, coach, advise, develop someone you need to listen to what their wants and needs are before acting, otherwise you will sell someone on something that they don’t really want and in the end everybody loses.  Life moves so quickly sometimes things happen that remind you to go back to this basic principle in order to stay on track, so yes I would like to think I’m constantly evolving and trying to get better with it.

Did you have a mentor? Yes, I have several.  I think seeking out mentors and accepting those that offer mentorship is a key ingredient in being successful.

What is your biggest career accomplishment?   Building a department that didn’t exist prior to my arrival in a position.  I’ve done this 3 times in my career (2 at the university and once in corporate).  I think being able to leave a legacy behind is something I’m most proud of. 

What is your advice to students looking for their first job?  Take full advantage of the resources afforded to you at your college/university career center and NETWORK!  Get involved in organizations both inside and outside of school that are aligned with your interests and career goals.

What is your advice to young professionals in the field who aspire to your current role?  Network, ask a lot of questions, join professional organizations get involved as much as possible, set informational interviews with those that have the position that you aspire to have, and continue your education.  All these things will make you more visible and more marketable in the long run.  Be willing to take chances and open to relocating. 

What was the best career advice you have ever received? You don’t get what you don’t ask for….this goes with everything in life and I really try to live by it.

What would you like colleagues to know about your organization? Cenlar FSB, is a national leading loan servicing provider, engaged in mortgage loan servicing and subservicing as a core business for more than 40 years.  Located in the greater Trenton area, we are an employee owned company, that is currently growing exponentially.  As a result of this, talent development has become a major organizational focus which opens doors for not only internal employees but for recent grads and other driven newcomers that wish to truly have a career path.  Two college programs that are a part of these initiatives include the Summer Internship Program and Leadership Development Program which start each May/June.  Feel free to reach out to me with questions.

Bio: Dawn Lazar has dedicated over 15 years of her career to career services, recruiting and talent development roles. She’s had the pleasure of working on both sides of the house, spending 10 years of her career in student/employer services at Florida International University and later taking a leap over to corporate managing the US Internship Program for BlackBerry, building the University Relations Program for the Retail Marketing Division of Bluegreen Vacations and now managing the University Talent Development Program for Cenlar FSB.  She received her Bachelor of Science in Psychology from The Florida State University, Master of Science in Adult Education from Florida International University, and holds the SHRM recognized, Senior Professional in Human Resources (SPHR) Certification from HR Certification Institute (HRCI).

You could be next! Tell us about yourself using this easy new Google form:

Spotlight – Lauren Giardino, Bryant University

Lauren Giardino

Lauren Giardino

Lauren is Manager, Employer Relations & Recruiting Programs at Bryant University. She has bachelor degree from Providence College. Lauren has been with Bryant University and  in her current role for 1 year and six months.

What was your career path (previous roles) to get your current role?: Prior to joining the Amica Center team at Bryant, I worked at State Street Corporation in Boston within Talent Acquisition. While I held a number of different positions throughout my 7 years at State Street, my roles were always very closely aligned with campus recruitment initiatives and entry-level hiring. My recruitment background and employer perspective helped me to land my current role managing our corporate partnerships. This role has been the start of a truly incredible career! 

What was your first job?: My first job after college was a Recruiting Coordinator position at State Street. I learned the fundamentals of recruiting and found working with entry-level candidates to be very rewarding.

Why did you choose this career? : I’ve always had a passion for helping people, so I greatly enjoy being able to advise and assist students with career planning and development, and how to successfully transition from college to career!

What is the skill that is most important in your current role?: I believe we really never stop learning, so for me, it is important that I have both the ability and drive to learn as much as I can every day. In order to maintain a successful recruiting program, I need to stay abreast of industry, economic and recruitment trends so I can best serve my employer partners and students.

How did you develop this skill and how do you fine-tune it regularly?: I’ve been utilizing this skill from a young age, but it was truly fine-tuned once I became a professional. I stay current by reading articles and reports, attending conferences and events, networking with peers and speaking directly with employers.

Did you have a mentor? If so, how did that mentor help in your career development?: N/A – however, I do serve as a mentor through my involvement with Bottomline, a non-profit organization that provides mentoring opportunities and support to at-risk urban youth. I speak with students interested in pursuing a similar career path and share my experiences, helpful information and advice. 

What is your biggest career accomplishment?: My biggest career accomplishment was successfully managing my first career fair! While I had oversaw events in the past, this was my first large-scale event managing all logistics. I’ve always enjoyed event planning and look forward to managing our upcoming spring fair!

What is your advice to students looking for their first job?: Take an active role in your career planning: seek out opportunities to learn about potential career paths or industries of interest, get involved with clubs or organizations on campus that will help you acquire or strengthen your skills, and ensure you know how to effectively articulate your personal brand to employers!

What is your advice to young professionals in the field who aspire to your current role? : Build and maintain relationships with contacts in the industry. Once you build rapport with these individuals, you can leverage these contacts as you take the next step in your career.

What was the best career advice you have ever received?: Networking is a truly powerful tool – always be ready with your personal elevator pitch as anyone you come in contact with could become a potential job lead! 

What would you like colleagues to know about your organization (i.e. hiring practices/programs)?: We offer lots of fantastic opportunities for employers to access Bryant talent! Visit to learn more!

Spotlight – Rosalie Shemmer, Temple University

Rosalie Shemmer

Senior Director, Temple University Career Center

shemmer-rosalieRosalie received a BA in Applied Psychology and a MS in Counseling from Pace University.  She has been in her current role with the Temple University Career Center for less than a year.

What was your career path to get your current role?  This is my second career. After twenty years in retail management, I decided to make a change and pursue graduate education. My education led me to the field of Career Counseling. I began working in Higher Education as an academic advisor while I was pursuing a MS in Counseling. After completing my degree, I was a Career Counselor, Assistant Director of Employer Relations and Director of Career Development at a Liberal Arts College, which led me to my current role at Temple University.

What was your first job?  My first job was in the retail industry. I was completing a degree in Retail Merchandising at Harcum College that required an internship. My internship was at B. Altman’s Department Store in St. Davids, PA. This internship launched my career in retail management and eventually higher education. My own experience is why I understand the importance of internships for students. It set me on my own path.

Why did you choose this career?  I was inspired by a professor who taught a Career Read more

Spotlight – Donna Jackson-Robertson, Seton Hall University

Donna Jackson-Robertson

Associate Director, Seton Hall University

Donna_RobertsonDonna received a BA from the University of Delaware and MPA from American University.  She has been with Seton Hall for 6 years and in her current role 4 years.

What was your career path to get your current role?  I was hired initially as the Senior Assistant Director at Seton Hall. Prior to Seton Hall, I held multiple positions with INROADS including Manager, Manager/Team Lead, National Accounts Manager and Strategic Accounts Manager. I began my academic career path as a Career Planning Coordinator at American University.

What was your first job?  My first professional position after college was working in the public affairs office of a local non-profit.

Why did you choose this career?  I completed my undergraduate degree in Read more

Spotlight – Dan King, Career Planning and Management, Inc.

Dan King

Principal, Career Counselor and Coach (in private practice), Career Planning and Management, Inc.

dan-kingDan received a BA from Wayne State University and a M.Ed. from Northeastern University.  He has been in his current role with Career Planning and Management for 28 years.

What was your career path to get your current role?  Outplacement Consultant, Boston Corporate Recruiter, Boston General Manager / Training Director, Marriott, Washington DC Hotel and Restaurant Manager, Detroit Wine Captain, Machus Red Fox (restaurant in Michigan where Jimmy Hoffa was last seen!)

What was your first job?  I worked after school for an Automotive Engineer from Ford Motor Company to help him start a side business. I made $10 hour and thought I was rich — and as a 16-year old in Detroit, I probably was.

Why did you choose this career?  I didn’t have strong role models or mentors, so I spent many years in careers that just “happened by accident” with little thought about where they would lead. By the time I reached 30, I realized that I was developing skills that I didn’t really enjoy using. My work seemed meaningless. This disconnect forced me to take more responsibility for my career development. Based on personal interest, I Read more

Spotlight – John Larock, Dupont

John Larock

University Relations & College Recruiting Manager – US, DuPont

John-LarockJohn received a Bachelor’s degree in Engineering Science and a MS in Engineering Mechanics from Penn State.  He has been in his current role for 4 years and with DuPont for 25 years.

What was your career path to get your current role?  Engineer – Field Engineering Rotational Program Recruiter – Field Engineering Rotational Program Recruiting Supervisor – DuPont Engineering Recruiting Manager – DuPont Ink Jet Human Resources Manager – DuPont Ink Jet Staffing Manager – DuPont Talent Acquisition University Relations & College Recruiting Manager – DuPont Talent Acquisition

What was your first job?  Farm hand on my family’s farm.

Why did you choose this career?  I have a science and technology background and I Read more

Spotlight – James Westhoff, Husson University

James Westhoff, Husson University

Director of Career Services, Husson University

James-WesthoffJames received a Bachelor’s degree in Political Science and Economics from Colorado State University and a M.Ed. in Counseling and Career Development from Colorado State University.  He has been in his current role and with Husson University for 4 years.

What was your career path to get your current role?  I started at Colorado State University as a Receptionist in the Career Center in 1994. I applied and was accepted to the Master’s Program in 1996 and became a Graduate Assistant during my program. I moved to Maine in 1998 to accept a job at Bowdoin College as a Career Counselor and Internship Coordinator, and then moved into the Assistant Director role. I left Bowdoin in 2007 to work on a federal grant in workforce development for the State of Maine DOL. I started at Husson as Director in June 2010.

What was your first job?  A Dishwasher and Prep Cook for the Fort Collins Country Club

Why did you choose this career?  I fell in love with this career field when I took a Read more

Spotlight – Tonya Horn, FirstEnergy

Tonya Horn

College Recruiting Program Lead, FirstEnergy


Tonya received a Bachelor’s degree from the University of Nebraska-Lincoln and a Master’s degree from the University of Akron.  She has been in her current role and with FirstEnergy for 3 years.

What was your career path to get your current role? My background is Higher Education Administration. I received my Master in this field. I have worked for various universities, in Admissions and Enrollment Management. I also worked 9 years at a non-profit organization, partnering with corporations in meeting their diversity needs. I prepared students from diverse backgrounds for internships in the corporate setting.

In my immediate previous job, I was the Regional Manager for University of Maryland University College (UMUC), in Okinawa, Japan. While there, I received my Human Resources Certificate. The combination of my previous experience and the HR Certificate created the path for me to work in HR in the capacity in which I am responsible.

What was your first job? My first job out of college was as a caseworker. I worked there for only 8 months. I then transitioned into Higher Education as an admissions counselor where I found my niche and passion to work with college students.

Why did you choose this career? My career chose me, I didn’t choose it. Someone Read more

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