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New Member Spotlight – “We Are EACE” Meet Claire Kilbourne, Armstrong World Industries

EACE has been asking new members to share some fun facts about themselves. Here we get to know Claire Kilbourne from Armstrong World Industries:

What do you do in your current position?
I am the Talent Acquisition Manager. That means that I work with a fantastic group of people to bring outstanding talent into the organization.

Where are you originally from?

Where do you live now?

Outside of work, what are some of your favorite things to do?
I love to read! I work out faithfully, which I really enjoy. I’m a huge Phillies fan so go to games as I can. My favorite thing to do is hang out with family and friends whether it’s here or we’re taking trips together — especially in warm weather!

Why do you do what you do?
Because I think it’s the best job in the company! Being able to find great people for the company and see how those people grow and contribute is so exciting!

What is your educational background?
BS degree in Business Administration and a Master’s degree in Human Resources Management and Industrial Relations.

What was your first job?
Well, when I was 14 I had my first job at a farmer’s market vegetable stand. My first “real” job was an account payable clerk.

What is the best advice you ever received?
Never compromise who you are. If you give that up, you will never be happy or successful. That has been true in my work and life!

For someone starting in your field, what advice would you give?
Be open to anything! If you’re in HR there are so many possibilities. Explore as many as you can. And learn, learn, learn!!!

What is something that might surprise us about you?
I graduated from Barbizon School of Modeling when I was 43. And in 2015, I became a certified bartender.

clk  Claire Kilbourne has worked in human resources for over 25 years. Since December 2015, Claire has worked for Armstrong World Industries as Talent Acquisition Manager. In this role she is responsible for overseeing the team that recruits great people into the company. This also includes building and executing a university relations strategy. Also in her role, Claire facilitates leadership training for teams across the company. Prior to Armstrong, Claire worked at The Hershey Company in a variety of roles, the last one being Manager, University Relations. She has held roles in Employee Relations, Training, and Talent Acquisition as well as HR Business Partner roles supporting HR and North America Manufacturing and Supply Chain. She was also an HR Manager at the Hershey Plant for 5 years. Prior to Hershey, Claire was the Manager of Staffing at Book-of-the-Month Club. She has also held positions in Sales, Accounting and IT.

Claire received a Master’s degree in Human Resources Management and Industrial Relations from St. Francis University and a Bachelor’s degree in Business Administration from Ball State University. She also holds the Senior Professional in Human Resources (SPHR)/ SHRM-SCP certification.

In addition to her work at Armstrong, Claire is involved in her community. She currently serves on the board of the Red Land Community Center, supporting a $3.1 million capital campaign to build a new community center. She is also involved with the Capital Region Partnership for Career Development and is a facilitator for the Lancaster SHRM study group. 


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